YesStyle has a consumer rating of 2.92 stars from 545 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about YesStyle most frequently mention customer service, store credit and tracking number problems.YesStyle ranks 18th among Department Store sites.
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Shipping can cost a lot, so try to wait until you have over $59 worth of stuff you want to buy and place one order to have free shipping. Also, read the reviews and see what other people think.
Got my £73 parcel delivered to the wrong address and refuse to help. I tried contacting the delivery company they use and I have never heard of it before and they made fun of my emails! They are scammers and thieves. I had to go open a case at paypal to get my money back Absolutely horrified at how little they tried to help a 10-year supporting customer. Will NEVER be buying from them again.
Got my £73 parcel delivered to the wrong address and refuse to help. I tried contacting the delivery company they use and I have never heard of it before and they made fun of my emails! They are scammers and thieves. I had to go open a case at paypal to get my money back Absolutely horrified at how little they tried to help a 10-year supporting customer. Will NEVER be buying from them again.
Tip for consumers:
just dont use them. save your money
What a joke! A refund of $5.00 for a no button hole made in the jeans and they said not it's defective "just cut one in the jeans"! Like what the heck are you serious! They sell inferior quality, no button hole and lousy made jeans with a design that is cheaply done and do not fit a average teenager at a X-large and terrible customer service. I wouldn't even buy my son a piece lint from this company ever again it probably would be defective, talk about ripping off consumers not even a full refund but $5.00 then tell to agree to it! Disgusting!
Tip for consumers:
Buyer beware cheap prices poor quality clothes.
Zero regard for customers. Deceiving display of item (2 pieces, appeared as one set but it wasn't and nowhere in the page said so), I payed express delivery to no use, and their customer service is deplorable and a waste of time (no solutions). It pains me to disappoint my niece who asked me to give her clothes from this site, but I consider it learning: never again buy from yesstyle, ever.
Tip for consumers:
Always check customer reviews. Had I done so I would have saved myself money, time and aggravation. It was is not worth it. Zero.
I am so happy that I found this website because most of the clothes are very affordable and in good quality. The clothes I have ordered are all in pretty good shape and quality so I am very pleased with it. I can't really criticise much about shipping because they need to gather all of the stuff the buyer has bought so I understand that it takes at least 1 week for this. I am from where YesStyle is based (Hong Kong) so I get my shipment in 1 day after it has been shipped out. I think the only problem with YesStyle would be that the models are quite misleading at times and some of the quality lacks a bit. Overall, I am pretty happy with the company.
I have ordered from Yesstyle for about 3 years and the only delay besides the current one was during COVID-19. I know some items can be hit or miss but I trusted the process. To my demise yesstyle has really been going downhill. I used to like it because of the skincare and clothing, but seeing as how nothing has been getting better I will be moving on. It's really disappointing to the point where this may be my last purchase because I really feel done with this company.
To ensure your clothes you ordered are all in good quality, I recommend you guys should watch some haul videos from youtube or check reviews. Most of my clothes are from yesstyle. Lots of my friends asked where i bought and they couldnt believe it's all from yesstyle. I bought a lot so they just upgraded my account. If you guys want an extra discount, here it is ALICENG2020.
I ordered XL size for all but turned like sizes 14 or 16 for Girls. The fabric and sewing quality were bad. Never going to buy from yesstyle ever.
Tip for consumers:
If you are not super skiny and tiny, don't even think to buy
Products used:
coat at knee length. I'm 5'2" and the coat as at my hip and small like a shirt.
the cargo pants quality is so bad, the hat is so small it doesnt look loose like in the pic
I've been using YesStyle for years to get my hands on affordable Korean skincare & makeup, as well as some cute jewelry every now and then. Their huge collection is what makes the website great, and the prices are fair.
The only reason why I'm not giving it five stars is because shipping can take quite long sometimes, though they do make this known and are transparent about how long it will take.
Another reason why is because they recently upped their minimum purchase amount for free shipping to 65 euros whereas it used to be 35 euros, which is a pretty big (and unfortunate) change.
I would definitely recommend this website if you don't mind waiting a bit for the order to arrive!
We ordered a number of pieces from this online retailer. All but one had an improper fit, manufactured badly or made cheaply. I tried to return most of the order, at my expense, and the return was refused. We will NEVER buy from Yesstyle again and I have told my family that I don't enjoy paying for clothes to come into the country and then have to pay for them to leave the country. This was an expensive mistake, one I do not plan to repeat.
Products used:
one shirt
Yesstyle is a great website for purchasing skincare and clothing. However, when purchasing off of this website i would say to always read the reviews and do your research prior to buying anything. There are tons of reviews and a variety of ways to save money using their coupons or codes.
This is my 1st purchase with Yes Style so I can't yet speak to the product. You have a good selection of options. It is a little different navigating your pages. It would be nice to have a more traditional format. Sale prices are good but the "original" prices shown by some of these are ridiculously high for the item making it feel like a false sale. The information is very clear on the pages and it is an easy check out process.
I paid $45 for item/tax/shipping then FINALLY received it, but don't like the quality. ALL returns are ONLY store credit. I went online and got an RMA label, and paid $10 to mail it back.
After waiting a few weeks, I contacted them for my store credit. They said they never received the item, and that I needed to provide them with the tracking number before they would assist me. I couldn't find the receipt. Both Ann G then Joshua C told me in their very polite language to go f. Ck off.
THIS IS FRAUD! Their return policy doesn't state that the customer is responsible for providing a tracking number.
So now I've paid $55 for a cheap item that I don't even have and was basically told to "f. Ck off" when I inquired about the credit.
Wow!
Products used:
None.
I still can't express my opinion on the items yet, since I've just finished plaicing my order, but overall I love the various options of clothes and styles on the site, the only complaint that I have is that I wished there were like videos showing the items on, because most of the times people on youtube don't buy the things that other wants and so we're left clueless.
I wish the clothes will be good since I've spent all of my money lol.
I ordered a skirt and a white shirt from this site. The skirt was pretty good quality but the shirt (which was one-size) looked like it was meant to be worn by a toddler. I recommend ordering the items that are the most reviewed because then you can see the actual item. Overall, I'll still buy from YesStyle, but I'll be sure to be more skeptical of what I purchase.
I used to buy stuff here but stopped because some articles were of such bad quality and I also want to stop supporting fast fashion brands starting this year!
But also their customer service has always been horrible! Especially if you're from Europe it's nearly impossible to send something back. They do not give you proper instructions on how to return stuff and also with a tracking number it costs around 40-50€ to send it back.
Spend your money at companies that are better, I can only recommend it Bye forever NoStyle
Tip for consumers:
So not ever buy anything that has less than 10 ratings
Products used:
Shoes, cosmetics, jacket
It's my first time on YesStyle, and it's an easy to navigate website. It provides relevant links to similar products, when you're looking at one.
I like that a complete list of ingredients is easily accessible, since I have allergies.
There are a lot of custumer's reviews that include pictures of the products, which is really nice.
Website is easy to use and has all the essential product information present, browsing is seamless too!
I just made my second purchase. Indeed, the purchase was made on this same site and I still haven't received it. Last year. I still had a lot of good opinions, so I decided to try a second time hoping that it would go well. Fingers crossed...
A great website to shop for Asian skincare, clothes, and many other stuffs. Fast and safe shipping, authentic, good quality and packaging. Great deals, discounts, and gifts with every order! Order from this site many times and never had any problem.
Products used:
skincare
Don't bother with this company. Quality rubbish and you cant return anything! I printed of labels and invoices as requested to Hong Kong but had the whole parcel returned!
Tip for consumers:
Avoid company
Products used:
None!
I ordered a package a couple months ago and when i received it there were a few items that didn't fit that i wanted to return. In the return policy it says that they will not give refunds, but they will give you store credit. I followed all the return instructions and sent the package to the address they had provided. About a month later i looked at my credit value on the website and it said i currently do not have any credit. I emailed them about the issue and they took a long time to respond and when they finally did, they said they had not yet received the return package, which was frustrating to hear because i had gotten the confirmation from fedex that the package had been delivered. When i emailed them about the fact that it had in fact been delivered, they claimed we sent it to the wrong address although we followed to return instructions and sent it to the return address they provided. We are still emailing back and forth with them and it is very frustrating. So i do not have any credit and my money went down the drain because of yesstyle. DO NOT buy from this company.
Ordering from here is a definite waste of money. They send you terrible quality clothing. The clothes are overpriced for no reason. They even have better quality clothing on SHEIN. There are better alternatives, not worth spending your money. Everything is poorly priced and made.
Yesstyle carries trendy and affordable clothing. There is something for everyone, from minimalist fashion to goth. Occasionally the clothing quality is questionable, you get what you pay for. If something is very cheap, it is probably constructed cheaply. If you are only looking for trendy clothes, or shopping on a budget, this site is great. You can browse through a great variety of brands to compare prices and quality. The highlight of this site is the beauty section. The Korean skincare products are amazing. They're affordable, high quality, and use safe ingredients. The cosmetics are amazing and yesstyle carries a variety of popular brands to choose from. I mainly rate yesstyle so highly for the beauty section. As I said before, with the clothing you get what you pay for. Shipping from this site used to be very slow, but it has gotten faster over the years. Another perk Yesstyle has are frequent sales and discount codes. You can use my rewards code "AMQJAN" to get a discount.
Tip for consumers:
When you order check the reviews. They seem honest and you can get an idea of the product's true quality from them. Yesstyle also frequently has sales and discount codes which is another perk. You can use my rewards code "AMQJAN" to get a discount.
Products used:
I love 3CE's lipsticks because they have nice colors and a creamy texture. I also have a nice sweater dress from yesstyle that I wear. It has required mending over the last year or so. The dress has lasted so far because I securely sewed the loose seams.
They really have unique clothes that I love to sho, just hope that it arrives faster, its my go to online shopping store.
I really love this website and the products they offer. I'm overall happy and satisfied with everything I've ordered, and will continue to shop here. Would highly reccomend!
I only use my credit card on Yesstyle and everything has always went smoothly for me! Have been a costumer for a few years now. When it comes to quality of products make sure to check clothing sizes, reviews, and pictures. You can usually tell by pictures and product information if the quality can be lacking or not.
Hi Alexis, Thank you for contacting us. We do ship to US. Estimated delivery time of premium standard is 5-14 working days. For more about shipping, please refer to USA on this page: http://www.yesstyle.com/en/help/section.html/hsi.732 If ordered items contain 7-14 days items these are not in stock since need to be sourced from the suppliers. Estimated delivery time = Product availability + Estimated shipping time (5-14 business days for Premium standard) Details: http://www.yesstyle.com/en/product-availability/help/section.html/hsi.730 Thank you for your understanding as this is an international shipment may also encounter customs delays. Please feel free to contact us should you have any further inquiries. Thank you. Regards, YesStyle
Shipping takes as long as 3-5 business dates after they have gotten the products you ordered to their facility. How long these products take to get in their facility is available under the product listing before you click add to cart and is also visible in the cart. The product quality is amazing to me! I have ordered makeup, skincare, clothes, and accessories and they have all been authentic and great quality!
Hi Lily, Yes, if the item is stated "in-stock" it will usually be ready to ship in 24 hours! So the delivery time will be processing time + shipping time to destination. Please note that the above is only true is all items in the order are in-stock, as we only provide 1 shipment per order. So if some items have longer processing times, we will wait for everything to arrive to ship out. Regards, YesStyle
Delivery from Yesstyle comes well packaged and in a timely manner. My last order came in a fancy white box with Yesstyle's sleek logo on top. Inside, each item is also packaged individually.
Yesstyle is based in Hong Kong, but they sell authentic beauty products from all over East Asia such as Korea, Japan, and Taiwan.
No complaints about customer service or contacting them so far. You can go on their website's "contact us" section to send them an email straight from their site by filling in the fields they provide. So far I've always received prompt replies and friendly emails. If need be, they even have an "email our CEO" option.
Hi Grtchnjyc, Thank you for your question. For order that is "7-14 days" availability, the item should arrive in our warehouse and be shipped out within 7 - 14 working days. We will ship the items altogether once stocks are received, please be sure that we will send out your order as soon as possible. You can check the status of your order from "Order History" under "My Account" or "Order Tracking" at the bottom of the page. Thank you. Regards, YesStyle
Hi maha a., Thank you for contacting us. You can track your order by logging onto your account via the link https://www.yesstyle.com/en/secure/myaccount/track-your-order.html Regards, YesStyle
Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.