Both times I tried ordering from Woman Within I got badly made clothing, cheap fabric, terrible customer service and encountered a horrible return policy. That last, by the way--the return policy--includes a restocking fee after they've made you send back the merchandise at your own expense. And if you don't manage to do it within sixty days, their unempowered customer service reps (echoing to you over the phone from some distant land) can only utter impotent, insincere and agonizingly drawn out "apologies"--no solutions.

How hard would it be to let me speak to someone who actually could consider helping me with my problem? I did spend sixty dollars at their sham of a company. I would've thought it would be in their interest to resolve the issue with me rather than loose another deeply dissatisfied and downright angry customer into the world. Thanks to their negligence, they have another former customer who gets pissed every time they hear the name of the company or look at the useless items they wasted money on. Thanks to their unwillingness to work out a small return issue they've pushed another woman passed the point of "mildly unsatisfied" into "motivated to warn everyone what a $#*!show is Woman Within."

Why is it that I pay $50 for a vest and it doesn't fit, so when I try and return it to order a smaller size they want to refund me HALF of what I originally paid? Is that a joke? What a horrible, bull$#*! company. I tried talking to customer service on their chat feature and it keeps closing the chat. RIP OFF $#*! MOTHER$#*!ERS

STAY AWAY from this company! AVOID, AVOID, AVOID! They charge you a shipping fee to get your merchandise and also when you return it, no matter what form of return you use.
I drove 60 miles round trip to their "RETURN BAR" at Ulta Beauty. They STILL charged me another10.00 convenience fee to get my money back. Hmmmm bought 28.00 worth of items, which did not fit and poorly made. Paid 10.80 to ship. Returned to their shipping location and then hit with another 10.00 fee. What a rip off!

I ordered a woman's coat in my size and received a mens shirt size 5X. I promptly returned the shirt and requested a refund because the item I wanted was no longer available. They issued a credit to be used with their company. TERRIBLE CUSTOMER SERVICE. IMPOSSIBLE TO REACH ANYONE ON THE PHONE. NEVER NEVER WILL I ORDER FROM THIS COMPANY AGAIN.

The first time I ordered from them I was unable to get help returning the item and I gave up trying.
The second time I was getting something for my mother-in-law so I decided to try again. It said 40%off so I went ahead. It took me 45 minutes to order because of pop up ads asking me to create an account or buy more merchandise. When I finally got to checkout I found that standard shipping was $18.
Next time I'll skip Woman Within.
By the way, the first review website that shows up if you want to review Woman Within is Consumer Affairs. It showed good reviews and it wouldn't let me create an account.

If I could leave 0 stars I would. I work from home and I don't have a car. So it's no surprise that my shopping is done online. This order was requested by my MIL so I ordered this for her. Item said delivered but never came. I said you know what sometimes that happens and gave them 2 more days. When I reported to the company, Woman Within, j was told to request a refund/replacement I had to fill out an affidavit and mail it back. I thought that was weird but you know it probably weeds out the scammers because they wouldn't put in the work. Fine I'll fill it out and requested a copy be sent to me as I don't have access to a printer. Was quoted 7-10 business days to receive it, again it never came. Now my mailbox is locked and xan only be accessed by a key. I gave additional time again because I don't want to be a nag. I reached out AGAIN and was told we'll send another but you should just print it off. I repeatedly said i dont have access. They don't care. Another 7-10 business days. And they have a 60day policy. I spoke with 3 reps, another 1 on chat, then Susan then Ginger a "specialist". I was told that I better get the affidavit in before the 60 days or else they won't do anything. All of there request methods require physical mail there are no upload or email features. No alternatives. They refuse to express mail the affidavit. Basically it's my fault that I don't have a printer and I'm SOL. This is a scam company and I hope no one who reads this, is subject to this unprofessional company. So in the end I'm out $85, no coat, no affidavit, no service. Do not order from here.

They always send me a bill for $1.82, I don't have their credit card, and my math on my cash order is
always correct. I called, got passed around to 4 people, hung up and threw the bill away. I am sure thousands of people just pay it. Not me. Seriously, try and give a damn about your customers.

Still have not received my refund of $89.97 yet they received my return on 6/14/2021. I tried to call again today and it said my wait time was 10 minutes. I waited 15 minutes and no one answered. What a sham this company is! Marcia Stone (CEO) should be ashamed of herself!

I have only ordered from this company once but had no issues. They are owned by the same company as roamans but the clothing is not quite as "quality" as roamans. Thats not to say they are no good just of lesser quality. Thinner material etc. Also... their sizes are just a little off. What i normally get at roamans i have to get a size larger at woman within for the same fit. I had no issues with either exchange or return and i did both with my order. I would use the site again.

Ordered black boots, received a white shirt. They say I have to ship it back and be charged a second charge and the first will be reversed after they get the white shirt. Paid $72.66 and received a $2 tee shirt! The sticker on the shirt clearly says blk bootie size 9WW.

Normally their packages come tightly sealed. This last order was ripped open and then packing tape shut very minimally. An item was missing and when I called to advise and wanting my item, Their agent:Shy" would only refund my price, even though I wanted the item. I had to really yell to get her to transfer me to a Supervisor, Jerry, who was not to much help either. I ordered the item in a 28 and they no longer had the color I ordered in a 28 but many others in a 28 but at a higher price. Instead of taking care of their customer and offer me the correct size in not the color I wanted but the next cheapest color. If I want the item I have to settle for a size 24, Which I will try but not to hopeful that it will really fit. Hope their sizes are way off. But they certainly do not care about their customer, when someone in their order process had to rip my package open and remove the item and then do a half $#*! tape job and ship it out. Order # *******2972

The sizing charts were way off and returning the order became a nightmare. No return label, the phone conversation incomprehensible and unsatisfactory. Refuse to pay shipping twice and am now stuck with this order. Wouldn't send a person i don't like to this company.

Fellow consumers, please do not spend your hard-earned money on this company or their products.
I purchased a Red Velour Pant Suit which was defective. The Executive Communications Department won't return phone calls or properly handle a return for my disabled Mother-in-Law. PLEASE SAVE YOUR HARD-EARNED MONEY AND PURCHASE FROM A RELIABLE COMPANY!

I returned an item and was issued a gift card. When I placed an order using that gift card and my credit card for the remaining balance I was charged the entire amount to my credit card. They now say that they cannot correct it because the item has already been processed and that I will need to place another order to use the gift card. I DO NOT WANT TO PLACE ANOTHER ORDER WITH THIS COMPANY. THEY STEAL YOUR MONEY IF YOU NEED TO MAKE A RETURN.

I placed an order in what I thought was in time for Mother's Day. Still has not only been shipped but hasn't even begun to be processed. Finally reach someone via telephone and was told that even though they have not yet put my order together, I can not cancel. They are blaming the covid, however I ordered once before several years ago and my ordered then took over 7 weeks to ship. I wish I had not attempted again. NEVER AGAIN!

Marginal quality - The prints may lure you in, but the sewing is on the lower end of expertise. Fabric in my experience has been mismatched. One example is a pair of shorts I bought, where one side faded faster than the other side. Or a shirt where one arm was tighter than the other.
Slowest shipping possible - 3 weeks for std shipping. Seriously, it's faster getting things from a foreign country.
+/- 25% added on for shipping - They do not offer free shipping at all, regardless of how much you spend. If you spend $20 they will charge $7. If you spend $200 they will charge you $25.
This company is an old dinosaur. Surely, there are better places for mature women to get their clothing.

ALWAYS call in and order because if you do it online, put coupon code in box hit apply it doesnt apply it! I just talked to someone from women within and they said they cant give me the discount! It happeded twice now! No longer a customer!

My billing and shipping address are different. I ordered a gift to be delivered to another state. They delivered the package to the billing address. No one in the customer service was able to understand what was the issue, and, when they finally understood what happened, they blamed Fedex. This is just unbelievable.

I see all of these bad reviews and can't understand why. I have had nothing but success when placing an order. They even sent a holiday card with $50 off $100 or $100 off $200. I love this company!

The first lounge dress I got bleed out green dye when washing in hot water 15 times with a dye remover. I still have green dye on body after at least 30 washes. They did not respond to my comments on the dye.
This last shipment had seven huge and heavy catalogs. By i closing those catalogs I'm paying for the cost of them. This is just wrong!

I was on hold for 2 hours not allowing me to use my Customer Promo code or my reward promo. They deleted my order and than did not go back to my original order making sure it was correct. When I asked for a supervisor I was told they were on the phone. I was the. Transferred to customer service and I'm still holding. This is the worst customer service I have ever experienced. Still
Holding and no confirmation or resolution at this point after being on the phone for over two hours!

Your package arrives with an excess of catalogs which were included in the cost of shipping. I had the weight verified at my post office. My last 3 orders items were canceled without any notification. Most recent I ordered a jacket on 12/10/2022 and my order was canceled on 1/26/2023. And that item is now on sale.

This is on me because I went through a similar experience with them in 2021, but I decided to try again. I chose express shipping for 3 - 5 business days and paid extra. The order history online is not saved and the email confirmation does not indicate that you paid for such. The customer service reps will not transfer you to a supervisor and when you do get a supervisor, they are a complete joke. They try to make you think that you selected standard shipping when you're absolutely certain you chose express. In 2021, I never received the item nor did I receive a credit for the express shipping. They refused to take the charge off of my woman within credit card and refund the express shipping charge. I am dealing with the same exact thing now. Items were said to have been shipped 10/2 and was supposed to be here by 10/7... it's showing that the items are sitting in a FedEx facility pending. FedEx ground does not even take that long. I strongly advise not to patronize Woman Within, they are a complete sham, the clothing over the past few years have been made cheap, orders take months to be delivered (oftentimes the wrong size, item, and/or color), and they absolutely bait and switch with shipping.