Tobi has a consumer rating of 4.13 stars from 5,029 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Tobi most frequently mention free shipping, great prices and cute clothes.Tobi ranks 36th among Women's Clothing sites.
Great! Only thing that v would make it better would be adding customers reviews/photos/sizes/measurements to the site, so we can get a better idea for how something might fit our own body type. Also, size inclusive models would help to! Thanks!
Items have gone missing. No response from tobi customer service over this month. Had to rebuy and try and get my money back for missing items.
Excellent, although my 50% first time shopper discount did not apply to a majority of items in my cart at checkout.
I seek quality clothing
Summer wardrobe update
Displays outfits nicely easy to navigate through site, and shipping taxes and duty are free. Can't beat that!
Styles looked good
I had an incredible customer experience. Customer service were so helpful and replied rapidly. They went over and beyond what I thought they would and I was finally able to purchase a dress which was out of stock.
Thank you. I cannot wait to try on the dress when it arrives and have had a great and reliable first experience buying from this shop for the first time. I will definitely be back for future purchases.
Customer service were so helpful, kind and patient with me and I am over the moon that I have good the PERFECT dress for my sister's wedding.
I saw a dress that I loved on Pinterest and it led me to TOBI.
It was easy to choose from the beautiful selection of dresses. The reviews gave me confidence in the product. I hope the dresses hold up to the reputation I found from past buyers.
The selection of dresses were better than other online stores. The website also looks reputable.
The styles and quality appear good.
I ordered the dress from Tobi for a wedding and didn't think it would be processed or shipped in time because I ordered it just a couple of days before the wedding. But it was processed the very next business day and it got to me in time for the wedding! I am so impressed with Tobi and their quick service.
I found my beautiful wedding dress in the website just 20 days before my wedding date. I emailed customer service to expedite the delivery and they made it happen. The dress arrive 8 days after! Very impressed. Thank you so much!
Very communicative and very responsive on the request i put in.
I only stumble upon the website by accident.
The dress i picked was breathtaking.
Super straightforward, thanks! I needed a navy, form fitting, ankle-length bridesmaid dress for a wedding and this looked perfect! Unfortunately, the dress I received was missing part of its rear clasp so I was unable to wear it for the ceremony. Additionally, the seam on the rear was uneven and bunching so I will need to get it altered. Overall, service was seamless and delivery was quick! Highly recommend.
Love shopping here! Sizes usually always fit true to size, shipping is quick, great quality. Have been ordering for years!
Shop Tobi often when online shopping.
Cute clothes and worth a good amount, one didn't fit but I was able to return it and get store credit
I need a cute dress that’ll ship ASAP
Because they caught my attention
Aside from you guys randomly cancelling my order because I didn't do a "test" which was sent to my wrong email and without warning, I love Tobi and it's my new favorite place to shop.
They have the highest quality of clothes on the internet imo
Cuz they're cute!
I tried to purchase things yesterday using a store credit. The total was $130. My store credit was $200.34, so I didn't know I needed to put my charge information in the payment area, so the purchase looped around and round and never completed the transaction. Today, those same items were now $140, so that was very frustrating.
I like your inventory and I had a store credit.
I like the selection of products.
* Tobi attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Quick shipping and item was even nicer than shown on the website. I will order from Tobi again. I am completely satisfied with my jumpsuit.
I really enjoyed it! I absolutely adore all of your dresses! I've been scouring the internet for weeks searching for the perfect dress for my upcoming birthday dinner date with my husband. I hadn't found anything that wowed me until I visited your site. From there my only trouble was deciding which dresses to buy! Thank you so much for making my shopping experience so pleasant!
I noticed a few Pinterest pins of yours and I really liked what I saw, so I decided to give your shop a visit. I was NOT disappointed!
The three dresses I chose today were exactly what I was looking for. They fit my personal style perfectly. They very closely resembled what I had envisioned as my ideal choice.
The mobile site experience is really elegant. The "Next" at the bottom of a results page is a subtle touch to encourage more browsing vs load more or infinite scroll. I ended up buying more than I came for because it was easy to navigate.
I already own a Tobi dress that is quality for the price point. Also, the customer service is AMAZING. Super responsive.
Have an event coming up. Was already familiar with Tobi quality. Bought the same dress but in a different color.
Havent even seen a receipt or shipping time estimate - kinda hard to rate at this point. I just want details not a pop-up
Tobi was a great online shopping experience. They had valid security checks and I do appreciate the time the developers took to set that up. Thank you for my wonderful birthday dress and that free leave-in conditioner! <3
I chose it for my 18th birthday coming up
Nice dress, had to return because the length looked a tad weird on me being 5'3. The material felt a just somewhat cheap but the dress was beautiful. I would recommend.
I live in New Zealand and wasn't charged anything for taxes for my order!
Contact customer service and tell them, this happened to me before using a few other websites and they told me to place the order anyway and gave me a refund for the items that were overcharged. Pretty annoying when you have a 50% off code to use and they mess it up!
With your best interest in mind, I would advise that you return in separate packages with labels from each order and watch it closely from beginning to end of the return so it doesn't slip through the cracks. Get a tracking number for each also.
I live in the Bay Area outside of their SF headquarters so I've rec'd my items with in 3-4 days typically.
Tobi is a "members only" online fashion boutique that sells a full range of discounted women's clothing: dresses, handbags, leggings, denim, and so on. Tobi is based near San Francisco, California.