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Ship7 has a consumer rating of 4.66 stars from 2,919 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Ship7 most frequently mention great service, quick response and long time.Ship7 ranks 4th among Mail Forwarding sites.
This company responds to reviews on average within 2 days
Overall good experience, there were some issues regarding not all packages turning up in my mailbox. Flagged to customer service and they were absolutely amazing, issue was resolved in under a day and customer service response was very quick (even responding out of hours which is appreciated). Shipping rates also better than expected, will definitely use Ship7 again.
I would normally use yourselves and DHL but between you your getting very expensive. How can you charge me $48.79 to ship a 12" x 12" x 4" box weighing 1.50lbs to the UK. I was shocked with this price and decided to use UPS. I look forward to your reply
I've shipped with Ship7 couple of times, and they've always provided a rather speedy service. Except one time. But, to be fair, it was DHL's bad (claiming that the package contained Lithium batteries, of which it wasn't true at all). Anyway, it took them a couple of weeks to solve it, but at the end I have received all the goods that i've ordered from the states.
I'll definitely use the service again, however, I'll rather choose FedEX instead of DHL.
Thanks guys,
Sam
Tip for consumers:
It's better to choose FedEx over DHL when shipping with Ship7
Already used with a successful shipping experience about a dozen of times (USPS issues have been solved recently but some air carriers as TNT still missing in shipping options)
Responsive and customised services
Overall good experience, there were some issues regarding not all packages turning up in my mailbox. Flagged to customer service and they were absolutely amazing, issue was resolved in under a day and customer service response was very quick (even responding out of hours which is appreciated). Shipping rates also better than expected, will definitely use Ship7 again.
Trustpilot reviews
Excellent service! Only wish they could bring back Posta Plus as their shipping partner as their rates are much cheaper than Aramex, DHL etc.
Tax free address
Excellent turnaround time by your excellent Customer service team, keep up the good work! Just try to speed up the actual shipping process/ handing over items to the courier company as that is the only negative I have been facing
Great prices/ tax free address
Normal shipping service is excellent, even whilst you're fighting with terrible flooding.
Shopping service is a disgrace when it comes to pricing. Basing it on the value of the goods is hard to understand given that larger much cheaper items would require much more effort AND you have ZERO financial risk as we pay in advance!
Although I've had to remind CS a few times about my package being delivered but not updated in the system, I absolutely love the Ship7 service. Very reliable, convenient & well worth it! Would highly recommend!
I purchase from all around the world so this service makes shopping & shipping so much better!
Love this company! They ALWAYS handle my packages with care, speedy delivery and reasonable shipping prices. Would HIGHLY recommend!
I shop a lot in other countries and needed a trustworthy forwarding company to help with delivery to the USA
Ship7 is absolutely AMAZING! I love this store because they offer beautiful, high-quality fabrics that I can't find anywhere else. Plus their staff are awesome which makes the shopping experience fantastic!
Customer service is fast and responsive, I hope there are no problems when it's delivered to my house
I had an issue with a 2nd battery purchases for my Ring device. Ship7 stated they cannot ship it due to Dangerous Cargo restrictions. After some discussion, they helped me out by separating the battery and shipping it to a local address, while continuing with my normal shipment overseas. Thank you very much Ship7 for your extra help on this occasion.
I have positive experience. Great service for several years if you need to combine your parcels and deliver it safely to other country.
I have used SHIPITO for many years from the USA, this is my first or second time using SHIP7. So far it seems fine to me.
I know of no other service like yours operating from UK to Italy
My package delivered on 19 January but didn't registered in my mailbox.
I submit a support ticket they replied that the suite number isn't mentioned on the box.
When I checked photo I found the suite number.
I think their staff are looking for any reason to respond the customer question.
The second point is pricing they charged me for 30 lbs so I paid 130$, But actual weight was 6.4 lbs which charges maximum 56$.
If you hear my voice don't try to use this company services it's better to stay away from them.
Their team asked me to provide suite number then they didn't appear.
I think they need some time to review the details about my issue.
Trying to navigate through the site and figure out what somethings meant was rather difficult but other than that. It was ok!
It has been great and a life saver...when you live far away from home, its great to be able to get a few things. Thanks for always taking such great care of our stuff.
Thanks Ship7 team for very good response and quick action.
I tried many forwarder company, but really I am satisfied from your services.
Because is more cheaper than other company and the website and every thing here is looking organized.
Ship 7 you guys are just the best I always ship with your company thanks merry Christmas and happy new year in Advance
They are the best
The best experience ever. I have been using ship7 for a while now and it has always been a secured business. For the people viewing this comment, I have not been paid to provide good feedback, this is genuinely my personal experience that I have had with ship7 over the passed 4 years.
I enjoy the service, the complimentary images of the parcel once it arrives at the warehouse and the ability to give a refund without long waiting times.
Website is hanging. To complete operation need to log in multiple times from different devices.
Advice from colleague
They handled it professionally. I had an issue with my shipment but they clutched and saved the day. Thank you so much
Unbeatable customer service, awesome prices, knowledgeable & kind staff. Are there any downsides to using ship7? After several years using it haven't found a single one so far. :)
Because of the reasons stated above.
So far, your employees have been handling very carefully the parts I've been exporting, and they're quite good with the packing as well. Prices for the services and shipping are truly nice as well. Your customer support is very fast and professional in both answering questions and solving any issues that can arise. I could not be happier.
Beacuse of my previous experience with your company, which, as stated above, is quite good.
Absolutely awesome. Your technical support staff is truly nice and eager to help with any issue. Thank you for everything.
Among other reasons and in my experience, Ship7 handles parcels with greater care than other parcel forwarding companies.
Really satisfied with every service on Ship7. I hope Ship7 be better every time.
Thank You
Because the services that Ship7 give to Me are very satisfying
I xcellent service best international couriers out there and I've used many. Ship 7 are the best
Google recommendations
Hello Ship7 team,
Your prices have gone up quite a bit, haven't they?
Some things are now worth not sending to you separately to save on freight costs!
Example: The 3 mufflers that I am currently shipping with you would have cost me only $75 freight to Germany via ebay.
With you, the 3 mufflers would cost $127.15 freight. Can you tell me something about that? You should get very good conditions from the freight companies, right?
A: I would like to achieve good, fair freight prices because you may have better conditions.
B: Perhaps this can make a small contribution to environmental protection, but I can't calculate what it is.
So far it's my 2nd shipment with ship7. So far I'm very satisfied!
Because I would like to bundle several packages from ship7 from different senders in the USA to Germany and maybe do something for climate protection.
Hi Alastair, She had a problem with her credit card so we weren't able to charge her. And at the time we haven't fully activated live chat feature on our website so she got frustrated for a while. And then we resolved the problem and shipped out her items but apparently she didn't come back and write anything else on review sites. We wish she did though; but her final thoughts was not this bad as compared to her initial comments here. We tried to reach out to her later on, we even responded to her review here, but could not get a response from her. I hope this helps.
Dear Terry, Thank you for getting in touch with us and sorry to hear that you are stuck in New Zealand. Please see our answer below: Yes, your sister can ship it by using one of our partners in shipping and their name is Shipixy. If she is living in the US, she can just go to the www.shipixy.com website and create an account over there then she just has to enter the details of the shipment. Once she is done with entering Shipixy will give a quote to her, after the payment Shipixy will provide the shipping label and all she has to do is to drop off the package at a FedEx drop-off location. We hope this will help you and your sister with the shipping. Best Regards, Ship7 Team
Ship7 is the leading provider of shopping assistance and parcel forwarding services.
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Dear Mohamed,
Sorry to hear about your inconvenience with us. Let us clarify the issue you are facing currently.
Before we continue please share your suite number with us so that we can investigate and get bac to you on this topic.
Best,
Ship7 Team