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    Livebeam

Ratings On Other Platforms

Trustpilot
3.7 / 5
Reviews.io
3.7 / 5
Corporate Values

Overview

Livebeam has a consumer rating of 4.38 stars from 5,335 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Livebeam most frequently mention beautiful women, good experience and nice people.Livebeam ranks 2nd among Videos sites.

  • Service
    34
  • Value
    30
  • Shipping
    20
  • Returns
    19
  • Quality
    74

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 79.4%
Positive
4,071
Neutral
685
Negative
372
View ratings trends
How would you rate Livebeam?
Top Positive Review

“I enjoy meeting new women”

RAY U.
1/20/23

I enjoy meeting new women. I'd like to meet one from my own city Calgary. They list their country but not the province or city

See positive reviews
Top Critical Review

“Ridiculous amount of fake profiles and fake conversations”

Michael F.
2/2/23

Ridiculous amount of fake profiles and fake conversations. How do you expect people to actually pay for credits?

See critical reviews

Reviews (5,335)

Rating

Timeframe

Other

davidm8746
1 review
2 helpful votes
  • Send Message
January 3rd, 2023
Verified site experience

Good. Conversation stilted. Long distance relationships don't work. You need to have more mature women on the site. Some of us are not looking for eye candy. Maybe a long term relationship. Do people do that now a days?

Reason I chose this business:

Saw it on Facebook

livebeams
LiveBeam S. – Livebeam Rep

Dear David,

We do appreciate that you found some time to leave your review.

Thanks for sharing your opinion with us, it definitely helps to improve the service we provide.

Kind regards,
LiveBeam Customer Support

michaelz959
1 review
1 helpful vote
  • Send Message
March 20th, 2022
Verified site experience

Love you site but when low on finds very very disappointed I have m one with cash can use it i have card as and ardently left home Kim in mind? Le of getting $#*!ed. Waiting near there home in car 30 mi. Frome home. And you cut us off for that I'm pretty up set with your outfit. I. Know it my fault for leaving cards home but looks like your co. Could have a little grace or something so with that said Nathan IL 'll. L say a. Big big darn. Know what I. Truly mean?

livebeams
LiveBeam S. – Livebeam Rep

Dear Michael,

Thank you for rating our services!
If you need any assistance regarding payment/card/etc. Feel free to contact us via support@livebeam.com.

We work 24/7 for our customers!
Have a great time on our website for communication!

Best Regards,
Support Team Livebeam

rodgerj20
1 review
0 helpful votes
  • Send Message
February 4th, 2023
Verified site experience

Well I have been asked a lot about myself.I'm not concerned about it much. Just one question, where do you find all these models?

Reason I chose this business:

Just curious to see what you were offering. And if you're on the up and up. I might hang around for a while.

livebeams
LiveBeam S. – Livebeam Rep

Dear Rodger,

We are grateful that you took the time to leave us a review.

When people make their decisions to initiate a conversation based on the information and pictures in a profile, looks are everything! Therefore, our user sometimes hire professional photographers to have the best pictures in their profile.

Please reach us via support@Livebeam.com in case of any help needed. We are there for you 24/7.

Sincerely,
Support Team Livebeam

carmeng368
1 review
0 helpful votes
  • Send Message
December 20th, 2022
Verified site experience

Love it n I can say what I want to do a calm $#*! $#*! $#*! that OK Hard on where they from

Reason I chose this business:

I heard a love seat of naked pictures up and back with me. I love it. How far away are you from here in America

livebeams
LiveBeam S. – Livebeam Rep

Dear Сarmen,

Hello and thanks for leaving a 5-star review.

However, please kindly note, that we're international platform for online communication and we don't provide the services you

Kind regards,
LiveBeam Customer Support

rayu113
1 review
0 helpful votes
  • Send Message
January 20th, 2023
Verified site experience

I enjoy meeting new women. I'd like to meet one from my own city Calgary. They list their country but not the province or city

Reason I chose this business:

I am recently single and lonely

livebeams
LiveBeam S. – Livebeam Rep

Dear Ray,

Thank you for the nice evaluation!

Please, be kindly informed that we are always trying to extend the range of our members.

In addition, let me please inform you that you may as well use the Search option to select the preferred area of the member. Have you already tried that?

Also, please note that if you would like to know the members' particular city of residence you are welcome to ask them about this directly.

Wishing you only nice people connections ahead!

Best regards,
Livebeam Customer Support

samf566
3 reviews
3 helpful votes
  • Send Message
January 2nd, 2022

I immediately registered on livebeam, buying a premium profile. My neighbor advised me to do so, and I trust him. Immediately after the inspection, which is very thorough, I received the first invitations to communicate. At first I responded and did not regret it, the evening was spent in a very pleasant conversation.

livebeams
LiveBeam S. – Livebeam Rep

Dear Sam,

Thank you for rating our services!
We are pleased to hear that you have found interesting people to communicate with!

Have a great time on our website for communication!

Best Regards,
Support Team Livebeam

davidq622
1 review
0 helpful votes
  • Send Message
January 28th, 2023
Verified site experience

I had a really great conversation with one of the women here on your side and she seems really outgoing optimistic and kind-hearted however I am on a low budget and cannot really afford some of the things on here like gifts for continuing conversations which I think should be free by the way but I guess we are going to make our money somehow other than that it's nice to talk for a short time and get to know one another thank you for your time live beam and I will be with you shortly when I get my measly $30 a month LOL take care bye

Reason I chose this business:

Somebody looked at my profile today and I completely forgot about this site so thank you for reminding her or me etc thanks again bye

livebeams
LiveBeam S. – Livebeam Rep

Dear David,

It's great to hear that you had a positive experience at our platform!

Our team will be happy to hear that their hard work has paid off! If there's anything we can do to serve you further, let us know via support@Livebeam.com.

Sincerely,
Livebeam Customer Support

markw2734
1 review
1 helpful vote
  • Send Message
March 22nd, 2022
Verified purchase

It seems to me that Livebeam could use a better allotment of credit is wage. When you purchase the credits, I feel like they charge credits for every little thing.

Quality
livebeams
LiveBeam S. – Livebeam Rep

Dear Mark,

Thanks a lot for your feedback!

That's right that our website is more expensive than some sites, with lower prices. However, our communication platform has a number of advantages, such as verified members, which gives an extra guarantee that the person registered is real, we have no subscription- you decide when to make the payment or not, your control over searches and much more. In addition to these benefits, we always provide high-quality 24/7 customer support to our users.

Correspondent requests are handled carefully by the relevant departments (e.g. Moderation, billing, technical department). This means that we have to make some expenses to maintain the same level of care for all our customers, and that is why our prices are quite reasonable with respect to the service you receive.

Additionally, we would like to inform you that our loyal customers may receive special bonuses for making payments with us. Feel free to contact us for more details via support@livebeam.com

Best regards,
Support Team

normanm239
1 review
1 helpful vote
  • Send Message
January 21st, 2023
Verified site experience

I was just starting and ran out of credits so I won't be using this site. I'm not gonna pay,I can do all this on FB for free

Reason I chose this business:

To meet girls

livebeams
LiveBeam S. – Livebeam Rep

Dear Norman,

Thank you for your feedback.

All our new members receive an offer of 20 free credits to try out our services upon registration. I have just checked and can see that you've received and used yours. I hope you had a good first impression.

I understand how you feel, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one. Indeed, there are many websites out there, our communication platform though has a number of advantages, such as strict adherence to the terms of legislation, which guarantees the member's safety from inadequate individuals. In addition to these serious measures, we always provide high-quality support services for our members. Every query is carefully reviewed by our Investigation, Moderation, Financial or Technical departments. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

Meanwhile, we are always happy to introduce our bonus system to you that allows getting more complimentary credits each time.

Please contact us via support@livebeam.com in case any questions arise, we'll be happy to help you.

Best Regards,
LiveBeam Customer Support

wayneb881
1 review
0 helpful votes
  • Send Message
October 12th, 2022
Verified site experience

Lots of pretty women on this site refreshing to wake up looking at pretty people god made sure enjoy my coffe better

Reason I chose this business:

I just ran across it don’t remember didn’t know this site existed

livebeams
LiveBeam S. – Livebeam Rep

Dear Wayne,

Thank you for taking the time to express your thoughts and share your feedback with us!

Contact us via support@livebeam.com if some questions pop up. We will be glad to assist you.

Many thanks,
Livebeam Customer Support

forrestj18
1 review
0 helpful votes
  • Send Message
January 16th, 2023
Verified site experience

I'm having trust issues with online introductions. This one, a bit pricey. However, the ease if access is nice. It's just that I have no way of knowing if I'm communicating with a bot, a robber, a gold digger or someone genuine on this pay per click sight. We will see.

Reason I chose this business:

Curiosity and personal interest.

livebeams
LiveBeam S. – Livebeam Rep

Dear Forrest,
Thanks for sharing your feedback.
We are sorry to hear your experience didn't match your expectations.

Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.

We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users' profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.

Please feel free to reach out to our support@livebeam.com email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.

Best regards,
Livebeam Support Team

chrism3761
1 review
0 helpful votes
  • Send Message
January 19th, 2023
Verified site experience

Impressive array of Young Ladies - all with interesting lives. Very pleased to have met 1 particular Lady.

Reason I chose this business:

Sheer Luck.

livebeams
LiveBeam S. – Livebeam Rep

Dear Chris,

Thank you for the nice evaluation!

We are pleased to hear that you like the website members!

Wishing you only nice people connections ahead!

Best regards,
Livebeam Customer Support

mikeq517
1 review
0 helpful votes
  • Send Message
November 30th, 2022
Verified site experience

Extremely good experience if it's for free and I find a soulmate near my residence in Canada Ontario Windsor Ontario

livebeams
LiveBeam S. – Livebeam Rep

Dear Mike,

Thank you so much for your kind review. We really appreciate you taking the time to share your experience with us.

Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures for free. However, in order to view personal photos or chat with our members, you will need to purchase credits.

In case you have other feedback for us, please don't hesitate to contact us at any time via support@livebeam.com

Kind regards,
LiveBeam Customer Support

granto29
2 reviews
1 helpful vote
  • Send Message
July 2nd, 2022
Verified site experience

These young ladies are from different countries I've noticed, and chatting I haven't yet so far, they seem to be busy..

Reason I chose this business:

I was on Zoosk one day and seen this Ad, so thought why not...

livebeams
LiveBeam S. – Livebeam Rep

Dear Grant!

Thank you for the review!

Yes, please note that there are members from different countries registered on the website

Please, be kindly informed that some of the members may not share all their time to be online on the platform.

However, I am sure you will find someone who will spend as much time with you there as you wish.

Best regards,
Livebeam Customer Support

maxyms1
3 reviews
1 helpful vote
  • Send Message
January 3rd, 2022

Livebeam is a fun place to spend your free time. Even if you are over 50, it will still be interesting and not boring. I usually find someone to talk to quickly, and some of us still chat in video. The evening goes unnoticed.

livebeams
LiveBeam S. – Livebeam Rep

Dear Maxym,

Thank you for sharing your feedback with us, we really appreciate it!

We are always at your service!

Best Regards,
Livebeam Support Team

ethanj167
1 review
0 helpful votes
  • Send Message
February 5th, 2023
Verified site experience

Very quick to encourage spending credits. Makes me believe that I'm talking to a bot.

Also it would be nice to know how long an audio file is before paying to play it. That's one reason I didn't use my complementary credits actually, the file could be like 1 second long for 10 creds.

Reason I chose this business:

Advertising, wasn't sure what the platform was about so I thought I'd try it. Probably was a mistake, but at least I didn't use my main email (so spam away lol).

* Livebeam attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

livebeams
LiveBeam S. – Livebeam Rep

Dear Ethan,

Thank you for taking the time to express your thoughts and share your feedback with us!

We have recently received your review and we would be glad to resolve the issue that you mentioned there. Would you be so kind as to provide us with more details regarding your experience on the website and what led you to unsatisfied comments?

We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?

We also created some free features for our clients. Thus, we have a streaming service so you could enjoy watching it in real-time with real people. You can also send messages to a group chat for no fee. Would you like to know more?

Our main goal is to provide you with the best service and your satisfaction is our priority!

We're here for you anytime. Contact us via support@livebeam.com if some questions pop up. We will be glad to assist you.

Many thanks,

Livebeam Customer Support

ajaxseno
1 review
0 helpful votes
  • Send Message
December 7th, 2022
Verified site experience

So far very good but knowing where a person is from or being able to select locations would be better

Reason I chose this business:

Try something new

livebeams
LiveBeam S. – Livebeam Rep

Dear Member,

Thank you for taking the time to share your thoughts and feedback with us!

We will be glad to assist you in case of any additional questions. Please contact us via support@livebeam.com if any assistance is needed.

Best regards,
LiveBeam Customer Support

milenas31
2 reviews
1 helpful vote
  • Send Message
January 5th, 2022

Only basic features are available for free in Livebeam. Yes, you watch videos, chat and view profiles. You will need to purchase a paid account to find out how cool it is. It's worth it, there are so many good and interesting interlocutors.

supportteamf
Funchatt S. – Livebeam Rep

Dear Milena,

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thank you for your kind words and do not forget that you can reach us at support@livebeam.com at any time.

Best Regards,
Livebeam Customer Support

jackh886
2 reviews
1 helpful vote
  • Send Message
December 24th, 2021

Livebeam is ideal for those who want not only to communicate, but also to expand their horizons. People from all over the world gather here, so in the process of communication you can improve your foreign language and learn how people live in other countries.

supportteamf
Funchatt S. – Livebeam Rep

Dear Jack,

We are glad to hear that you enjoy meeting people on the platform.
We wish you to have a great time with the members.

Best regards,
Livebeam Customer Support

michaelf4138
1 review
0 helpful votes
  • Send Message
February 2nd, 2023
Verified site experience

Ridiculous amount of fake profiles and fake conversations. How do you expect people to actually pay for credits?

livebeams
LiveBeam S. – Livebeam Rep

Dear Michael,

Thank you for the review of our website!

Could you please be so kind as to specify why you think that there are fake profiles on the website?

Please, be kindly informed that we check members' profiles carefully. Firstly, in order to register, every user takes a short video of herself holding the ID, stating the current date, and confirming his/her consent for the registration out loud. Secondly, we verify if the information provided in the registration video corresponds to his/her profile info. Thus, we can assure the person you are talking to is the person you see in the profile.

Also, please note that we can review your case individually if you provide us with the member's ID and more details. So we can double-check the verification of such a member.

We hope that your next review will be about your amazing experience on Livebeam!

Should you have any questions please feel free to contact us via support@Livebeam.com!

Best regards,
Livebeam Customer Support

yogibearz
1 review
0 helpful votes
  • Send Message
December 15th, 2022
Verified site experience

You gave something I need to see if the girls were real and I don't have any money so thanks

livebeams
LiveBeam S. – Livebeam Rep

Dear User,

Hello and thanks for leaving your review.

Please kindly note, that we carefully approve all the members to be registered on our website. Our members' profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the member you look at in the profile pictures is the person you are corresponding with (such profiles have a label "Validated member").

Should you have any questions, please contact us via support@livebeam.com

Kind regards,
LiveBeam Customer Support

terrym1438
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified site experience

Only minutes into this but so far so good. Seems better than most sites. We'll see how that holds.

Reason I chose this business:

Web Advertisement

livebeams
LiveBeam S. – Livebeam Rep

Dear Terry,

Thank you for posting a positive review! We appreciate your feedback.

We wish you a pleasant time on our website!

Best regards,
Livebeam Customer Support

markb2571
7 reviews
8 helpful votes
  • Send Message
September 28th, 2021

If you don't have time and energy for noisy company, then you will definitely like an online party. We often organize it with friends from different countries on livebeam. You can be at home in a comfortable chair and have fun.

livebeams
LiveBeam S. – Livebeam Rep

Dear Mark,

Thank you for taking the time to share your positive feedback with us!

We are delighted to hear that you enjoy using our services and having a good time on our website.

Should you have any questions or need assistance, please do not hesitate to reach us at any time.

Best regards,
LiveBeam Customer Support

mikeo879
1 review
0 helpful votes
  • Send Message
February 3rd, 2023
Verified site experience

This is my kind of place

Will we bumped into each other at the same time I no that I'll like this site

It choose me

I need to here a women voice

livebeams
LiveBeam S. – Livebeam Rep

Dear Mike,

Thank you for taking the time to express your thoughts and share your feedback with us!

Please feel free to contact us via support@LiveBeam.com at any time if you have any questions or need assistance.

Best Wishes,
LiveBeam Customer Support

glenx5
1 review
0 helpful votes
  • Send Message
December 20th, 2022
Verified site experience

Me like it,been able to connect with nice ladies,but wish you never had to buy or pay for credits just to find that special love in my life

Reason I chose this business:

Saw it for the first time ever and decided to give it a try hope to find that special someone on it

livebeams
LiveBeam S. – Livebeam Rep

Dear Glen,

Hello and thanks for leaving your review.

We're delighted to know about your experience.

Please accept our apologies, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we are always at your service and count on your understanding.

Kind regards,
LiveBeam Customer Support

Q&A (7)

Question:

How easy is it to get a hold of customer service at livebeam?

Answer:

Hi there! We provide our support via live chat, phone or e-mail. Should you have any questions, please contact us via support@livebeam.com. Our support team works 24/7.

By LiveBeam S.,
See more answers (2)
Question:

Why are you charging while chatting

Answer:

Dear Member, We are grateful for your question. I understand how you feel, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give high-quality service to all our customers and a high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we count on your understanding. Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures for free. However, in order to view personal photos or chat with our members, you will need to purchase credits. Please contact us via support@Livebeam.com if any help is required. Respectfully yours, Livebeam Customer Support

By LiveBeam S.,
Question:

When i ask a question to the person i'm talking to, she doesn't respond and it seems like she ignores what i say. what's going on here?

Answer:

Dear David, Hello and thanks for finding time to submit your review. Please kindly note, that some of our members may not reply right away and it takes some time in order to receive an answer. At the same time, we have no influence on our members regarding this matter. Also, you may initiate some other conversations. Should you have any questions, please contact us via support@livebeam.com

By LiveBeam S.,
Question:

Could you please restrict sending me profiles of asian ladies only that live in australia …thank-you cheers greg wilson wilga99@gmail.com

Answer:

Dear Greg, Thank you so much for taking the time to reach us! We noticed that you would like to meet members from your country. As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the members, registered with us. By clicking the "Filters" button, you can sort members by location. Contact us via support@Livebeam.com if some questions pop up. We will be glad to assist you. Best Wishes, Livebeam Customer Support

By LiveBeam S.,
Question:

Why can't i sing in

Answer:

Dear Joseph, Thank you for taking the time to ask this question as well! In this situation, we also highly recommend that you contact us via Support@LiveBeam.com and provide us with more details regarding the difficulties that you have experienced. At this point, we do not have sufficient information in order to assist you properly. Please feel free to contact us at any time. We will be glad to assist you. Best regards, LiveBeam Customer Support

By LiveBeam S.,
Question:

Why can't i chat with maria 21 year old

Answer:

Dear Joseph, Thank you for submitting a question! We highly recommend that you contact us via Support@LiveBeam.com and provide us with more details regarding your issue. At this point, we do not have sufficient information in order to assist you properly. Please feel free to contact us at any time. We will be glad to assist you. Best regards, LiveBeam Customer Support

By LiveBeam S.,

Can’t see your question? Ask to get answers from the Livebeam staff and other customers.

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About the business

Livebeam is a streaming & social discovery platform that connects people who seek and need communication. It helps people find their own way to entertain and overcome their loneliness.

Our mission is to build a place where everyone can express themselves and have meaningful entertainment. As a multi-national streaming platform, Livebeam presents a space for international communication, convenient online interaction, and creativity.

The community of Livebeam is a place where people feel secure, valuable, connected, understood, and easily expressed.

Company Representative

livebeams
LiveBeam S.
Typically responds within 2 days

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