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    Dating.com

2018 CUSTOMER CHOICE AWARD

Ratings On Other Platforms

Better Business Bureau
1.1 / 5
Corporate Values

Overview

Dating.com has a consumer rating of 3.27 stars from 1,030 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Dating.com most frequently mention new friends, good luck and great experience.Dating.com ranks 9th among Dating sites.

  • Service
    199
  • Value
    197
  • Quality
    195

This company responds to reviews on average within 14 days

Positive reviews (last 12 months): 26%
Positive
33
Neutral
2
Negative
92
View ratings trends
333
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What reviewers want you to know

Positive highlights

Critical highlights

  • I have tried to contact customer services with no success.
  • Will call my credit card company and will ask for a refund and to block the card from further charges!
How would you rate Dating.com?
Top Positive Review

“Great experience”

Ahad K.
1/20/23

I have a great dating experience at the dating website – I find love in it! The dating website is a nice place to meet people. I have been on the dating website for about eight months now. On the website you can register, get a username, meet people, and start dating. I have met a lot of people and have made a lot of friends. I have met people in all walks of life and have made some great friendships.

See positive reviews
Top Critical Review

“Full of 'Popular Members' who you are charged to communicate with - RIP OFF”

Tracy M.
11/27/22

Very few profiles are actually people genuinely looking for a partner. I set up a profile and had around 3,000 messages (A lot from China). When I joined/paid - thanks to 23.99 euros, any msg I replied to, quickly took all the 'credits' I purchased. Be aware if you want to read emails or msg or open emails/chat/pictures etc. they have a 'virtual cost' - read the small print as any 'gift' or msg comes with this cost. It is a waste of money and I am personally asking for a refund RIP OFF. Shame on you Dating.com, for profiting off people's emotions. Horrible experience.

See critical reviews

Reviews (1,030)

Rating

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Reviews that mention popular keywords

customer service (49) credit card (22)
tracym1246
1 review
19 helpful votes
  • Send Message
November 27th, 2022

Very few profiles are actually people genuinely looking for a partner. I set up a profile and had around 3,000 messages (A lot from China). When I joined/paid - thanks to 23.99 euros, any msg I replied to, quickly took all the 'credits' I purchased. Be aware if you want to read emails or msg or open emails/chat/pictures etc. they have a 'virtual cost' - read the small print as any 'gift' or msg comes with this cost. It is a waste of money and I am personally asking for a refund RIP OFF. Shame on you Dating.com, for profiting off people's emotions. Horrible experience.

Tip for consumers:
Terrible site. Don't waste ANY MONEY.

Service
Value
Quality
dmitriya13
Alexander S. – Dating.com Rep

Dear Tracy
Thank you for your review. We are truly sorry to see your confusion. We believe your issue has to do with the fact that you have run out of credits. We fight hard against fake profiles. Please email us at support@dating.com and we will gladly provide you with the credit expenditure history, check the profiles for you, and plus provide you the tips on how to make your credits last. We are looking forward to your email!

karunap5
1 review
3 helpful votes
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November 11th, 2020

The dating dot com is one of the luxurious website of current era. It offers number of features for its clients who are looking for outstanding pleasure at an affordable price while sitting at home.
The website has plenty of good looking women and men for both male and female users. They always welcome new users and offers great pleasure that no other website can offer

tracym1262
1 review
9 helpful votes
  • Send Message
December 10th, 2022

EROS 48 is a fake member. He had an excuse as to why he could never show me himself in real time, video chat or take it off the site. The site is extremely expense. He always sent emails, which are 10 credits, even though I asked him not to. EROS was going come see me for Christmas by suddenly his credit cards were blocked and his son had an emergency and the cops were at his house. I have included his photos to prevent any more scams from this.

Tip for consumers:
Only speak to people willing to get off the site and be willing to video chat.

Service
Value
Quality
dmitriya13
Alexander S. – Dating.com Rep

Dear Tracy, Thank you for your feedback. We are truly sorry to hear the interaction was disappointing to you. We do our utmost to ensure you are fully protected on our website and we understand that there may be a small minority of our members that are here for the wrong reasons however, we do our utmost to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a full refund of credits through our anti-scam policy.

In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.

*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.
We are looking forward to your email at support@dating.com.

raosrao709
1 review
0 helpful votes
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govinds25
1 review
2 helpful votes
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July 4th, 2022

5 stars to this online dating platform because of its legit services and real profiles. I met with my girlfriend several times.

jewanj
2 reviews
1 helpful vote
  • Send Message
October 17th, 2022

The Best Dating app in the world.
Thanks a lot admin. That is best site i ever seen. Keep it up. Congratulations!

sikanderk3
1 review
2 helpful votes
  • Send Message
June 27th, 2021

There are a few group who are not content with the dating.com stage. It is on the grounds that they need to have an actual connection with their accomplice however taint the dating.com is just contribution the internet dating stage, where a couple of fortunate individuals will actually want to meet their accomplice.

In this way, I figure one should accept it's anything but an internet dating stage and ought not anticipate an actual connection with their accomplice.

apula
2 reviews
8 helpful votes
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April 16th, 2021

Dating.com is an ideal website for these guys whichever are prosperous or any are facing loneliness among their lives. The website has partial subscription charges or once done including the tale creation. One will acquire lots about messages out of younger ladies any are equipped in accordance with persimmon you.
Thanks a tussock dating.com because erection lives happier than always before.

williamc4156
2 reviews
8 helpful votes
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January 28th, 2023
Verified purchase

These two sites have the same user interface and are run by the same organization. Both are a scam. See my review of datemyage.com. Stay away. There is a reason why Match Group, which owns many dating properties, will never buy dating.com. I have no proof of purchase because I learned my lesson on datemyage.com

Tip for consumers:
For paid titillation, use this site. For actual dating, use another site.

dmitriya13
Alexander S. – Dating.com Rep

Dear User, thank you for leaving your comment. We are sorry about this situation and would like to get you through this issue and so we’d appreciate it if you could write back to us at support@dating.com.Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

dath7
1 review
2 helpful votes
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September 7th, 2021

Its straightforward man, you simply need to make a record on dating.com and you will be welcomed by young ladies. After that you can have a decent talk with them. In case you are fortunate than you can turn into a beau of one of them or, in all likelihood you can ask another person.

One thing is without a doubt that you will consistently have a cheerful life after enrollment on dating.com.

robertt1266
2 reviews
17 helpful votes
  • Send Message
June 28th, 2020

I want to say thanks and pay my regards to the admin of dating.com for developing such a useful site for single persons.
You know that there are a lot of scams on both offline and online platforms. But dating.com is one of the legitimate and highly interactive site which is always ready to deliver quality services to its members.
The admin always tries his best to reply all the support tickets on time. I got my reply in half an hour. He is really working hard to give superb services. Hats off to dating.com.

marya2194
1 review
104 helpful votes
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March 3rd, 2021

Dating.com is frustrating because how could I paid for full membership and you would still put restrictions to communicate with other members after I paid. They locked messages and keep telling me to buy credits every time before I could read a message. These people scam us indirectly and it's annoying.

* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
dmitriya13
Alexander S. – Dating.com Rep

Dear Mary,

Thank you for your feedback.

Communication on our website indeed involves making purchases to get credits to use the services. But every credit spent on our site is used to ensure you have a safe and enjoyable time on our site. Plus you receive a lot of awesome features like anti-spam protection, constant updates, etc.

Please let me know if you wish to get more information about the website.

mm1480
1 review
5 helpful votes
  • Send Message
January 27th, 2023
Verified purchase

Subscribed "monthly" for 36€ and it allowed about an hour on the app before running out of credits (?). What a scam! Totally outraged. No geo filter, so basically chatted with 3 people on opposite sides of the world before running out of money? It's supposed to be a monthly subscription!

dmitriya13
Alexander S. – Dating.com Rep

Dear Member, I am sorry that the pricing policy of our website has left you disappointed. Indeed, using certain services costs a fixed number of credits that you buy separately. But every credit purchased by you is used to support all of the departments that ensure you have a safe and enjoyable time on our site. You might exhaust the credits and we will be more than happy to send you the credit history. Send us an email at support@dating.com.

ihabh5
1 review
1 helpful vote
  • Send Message
June 27th, 2021

There are a ton of web based dating organizations who are taking cash and season of their clients however I after prepared the positive audits on insternet and web-based media I joined the webpage.

After the going along with, I tracked down that every one of the profiles were genuine. One of them were my companion on facebook also. We began visiting with one another.

I'm exceptionally glad that I have not burned through my cash and time. Much obliged dating.com.

stephaniem1279
1 review
65 helpful votes
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June 16th, 2020

This site is a joke. Signed up the hell of and immediately flooded with Foreign men especially China. Sure they lure you in Then have a crisis and want money. We all know how this works. What is sad is that there is obviously no overdrive or vetting from dating.com and some unsuspecting soul will have their bank account emptied

dmitriya13
Alexander S. – Dating.com Rep

Hi Stephanie,

Thank you for your review.
I'm sorry to hear that you feel that way. Let me kindly inform you that on our website we protect our customers, we have a very strict security policy and you can read more about it here: https://www.dating.com/people/#dating-securely
The majority of people on our website are simply interested in communication. But if you experienced issues with some profile, you can always report it to our customer success team and we will do our best to help: support@dating.com

ahadk3
1 review
1 helpful vote
  • Send Message
January 20th, 2023

I have a great dating experience at the dating website – I find love in it! The dating website is a nice place to meet people. I have been on the dating website for about eight months now. On the website you can register, get a username, meet people, and start dating. I have met a lot of people and have made a lot of friends. I have met people in all walks of life and have made some great friendships.

dmitriya13
Alexander S. – Dating.com Rep

Thank you for your positive feedback. Keep spreading the word about us!

sheikhs9
1 review
2 helpful votes
  • Send Message
December 16th, 2020

I recognize so the competition among the on line courting flooring is increasing time through age and along this competition tremendous range over scammers bear entered between the market as much well.
But thanksgiving God the dating.com is the real and legitimate corporation yet it only center of attention concerning the virtue then reality. All the profiles are real yet I met twain on to them who are living within my town.
Thanks a lot dating.com because of building my day therefore special.

lushia
3 reviews
0 helpful votes
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December 25th, 2022

I've been on a dating app for a few weeks now, and I gotta say it's been a little rough. I've been really busy with school, work, and other stuff, so I'm not sure if I'm being too picky or if I'm just not that into it. I guess I'll have to try to find out.

dmitriya13
Alexander S. – Dating.com Rep

Hello! We are happy to hear that you enjoyed our app, if you have anything else to add about your experience, please get in touch via support@dating.com.

lyudmylal1
1 review
3 helpful votes
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January 9th, 2023

Just what to add another fake, dishonest, glamorous, narcissistic individual. The same stuff endless emails$$$! Without really going enywhere. His name he is Valentino, 42 from Las Vegas. The site is absolute rip off! PERIOD!

Tip for consumers:
The site is a rip off!!! DON'T WASTE YOR TIME AND MONEY!!!

Service
Value
Quality
dmitriya13
Alexander S. – Dating.com Rep

Dear Lyudmila, Thank you for your feedback and I am sorry to hear about your disappointment. We have Anti-Scam Policy in use to protect every member and make you feel secure. If a member misidentifies him/herself we will reimburse all credits incurred communicating with this member. Should you feel to report that member at support@dating.com and we would be more than happy to resolve the issue fast.

kimberlyt940
1 review
15 helpful votes
  • Send Message
February 1st, 2022

This app is getting on the last of my nerve. Keep on buying credits and I don't even see how it finished. Look at their credit section stating you use one credit for messaging and I only send three and it finished I don't send emoji or look at pictures or videos. Someone is asking me about this app and I don't want to say anything bad about the app but how can I even give a comment when my experience is not great

dmitriya13
Alexander S. – Dating.com Rep

Hello Kimberly.
You are correct - 1 credit per message in offline chat. Please contact us, so we could provide you with full price list with a few specials available for you, which will give you ways of spending much less :)

nitins62
1 review
1 helpful vote
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June 16th, 2021

Actually, in that place are plenty over reasons behind the truth so I am the use of dating.com because of my on-line courting desire. It is due to the fact of its affordability, usability, actual people behind each and every plan and I hold met twain concerning them who associate to my city, ultimately the admin guide is idea blowing. I bear under no circumstances viewed anybody admin like him of my entire life

antoniar57
1 review
45 helpful votes
  • Send Message
January 1st, 2021

100% Fake profiles and difficult to stop the automatic payment process. I'm sending 3 messages to the man I like and you pay $20 charged Omg! I got 2 times paying another fee $15 and 1 message you sent and I tell myself this is not true it's fake person you talking. Don't start... it's waste of time and money... not real! Fake, fake fake!

* Dating.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

dmitriya13
Alexander S. – Dating.com Rep

Dear Antonia,

Thank you for your feedback.

We check all members that register with us to make sure that no one misuses our platform. All our members are protected by the anti-scam policy, so if something happened please tell us.

The auto-purchase option can be always disabled - just untick the box on the purchasing form while making the next purchase.

Actually, the auto-purchasing option triggers only that moment when you have no credits you still have a need in services - so it gives you the possibility to get what you want and not be cut off from your favorite friends and wonderful experience.

Please contact us at support@dating.com, so we could give you more guidance if you have any other questions or requests.

mda118
1 review
23 helpful votes
  • Send Message
June 17th, 2020

I think those people who are worried about their personal lives or they are worried that no one loves them. Then they should join the dating.com and see the magic happen.
I was so surprised when I saw that one of my friend who was not so social has made a girlfriend and was going for long drive. When I asked his brother, I came to know that he made the girlfriend from dating.com.
I think that the dating.com is doing a great job of at least offering individual to find the love of their dreams.

jacquelined806
1 review
4 helpful votes
  • Send Message
January 2nd, 2023

I just paid a monthly fee and it wants me to keep buying super expensive credits to keep chatting with people. Are you insane? No f-ing way!

dmitriya13
Alexander S. – Dating.com Rep

Dear Jacqueline, Thank you for your feedback. The membership fee and purchase of credits are two separate payments on the site. Subscription is access to the services + packages of credit. Using a service takes a certain number of credits. When you run out of credits, the site will ask you to top up your profile to continue. For more detailed explanations email support@dating.com.

viancot
1 review
0 helpful votes
  • Send Message
August 20th, 2020

I have used almost every site in the entire dating category but I have never found any site that much attractive and authentic like dating.com.
The reason behind its success is its admin and his hard working staff members.
I have visited their office and I met the admin as well. He is such a nice person and he always prefer to listen to the people's issues.
I know that there are a lot of people in my circle who are living a happy life due to the dating.com and I am sure that there will be a lot more to come who will make their lives happy from dating.

Q&A (178)

Question:

Is dating.com for real or just a scam with pictures of many supermodel made to make believe its real. are people from diffrent countries and many miles apart really hooking up and finding their love?

Answer:

TOTAL SCAM! I paid to test and see because my first impression was really bad, very fake profiles with basically the same texts. I also found it weird that as soon as I looked at a profile the person would shoot me a message... and this site doesn't show who's viewing your profile... another strange fact is that you don't have the option to delete your profile. I deleted everything, my pictures but could not exclude it. Anyway, don't waste your money, total scam. I also bought credits 1 day and had to cancell/block my credit card because the site charged me 5 times in a row on the same day, so they also work with extorsion...

By Maira M.
See more answers (13)
Question:

Are the girls real

Answer:

Hi Curtis! Yes! Absolutly all our members are real! We have a special verification team to check all our members are real. We don't have any fake profiles on our platform. If you met any suspicious profile, please contact our CSD team. Best regards, Alex

By Alex C.,
See more answers (12)
Question:

Do the women have to pay to read the emails from men

Answer:

Yes, I am a woman, I had been on the dating. Communities website for almost 3 months, I know very well as after they sent the email, I have to pay 10 credit to read each email. Even pictures, photo, video clip. If they are real why after chatting for months we already talking about marriage and still they refused (not one but 4 men from that website) to give real contact, email and wechat ID. In China wechat is very common even 80 years old have wechat. The men on thus site all claimed too old for wechat. That is really wired. Please be careful, those who said good review here, may be also their people. I am one of the victim who lose 5000 USD. I knew better.

By Jessica T.
See more answers (8)
Question:

Do they post computer generated chat?

Answer:

Hi Robert! Absolutly not! All messages are created only by users. To make chat invite you can use Mingle service. Best regards, Alex

By Alex C.,
See more answers (3)
Question:

Is the profile of all the popular members on this site fake?

Answer:

There are real people behind the photos. But they do not look for a real partner. You just pay and chat people under their profiles. Maybe just operators.

By Laura N.
See more answers (4)
Question:

The men wanted to chat with you arent real. whenever i ask them to use another app to communicate they have alibi like they they only use skype or vib

Answer:

Yeah, I totally agree with you Regina. I tried asking them to keep in touch on Instagram or Facebook, and I did not receive any responses. Moreover, they kept sending me the same messages and emails. I've been wondering whether they are real or not.

By Sam R.
See more answers (2)
Question:

Will i get my money back that you stole, in one day,without permission, from my creditcard (and the fakeprofile had to keep me online)

Answer:

No, you will not! If you use the tokens and do not realize that it's by the minute it goes fast... also, emailing costs more and they must get paid to chat with you! All the men are fake!

By Andrea Z.
See more answers (2)
Question:

Hi ,does anyone know hw to exchange contact details on this site ? cheers

Answer:

You can not exchange contact details in the dating.com because the person whom your chatting with is a staff of the site pretending to be the person in the picture.

By Cherry s.
See more answers (2)
Question:

Hi is there other way i can pay as i only have debit card and its not accepting also i tried thru pay pal but its also not working

Answer:

Hi! We accept debit cards and PayPal. If you have any issues purchasing the service please contact customer support at support@dating.com

By Maria M.
Question:

How does it really cost?

Answer:

More than you could afford! The site is a scam

By Don K.

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About the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

alexc124
Alex C.
Typically responds within 14 days

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3.3
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