Customers service has been excellent. They represent your company well. The one thing I didn't like is that I wanted Business or First Class for my entire trip because of my health. I have Multiple Sclerosis and my L3, L4, L5 disc are deteriorating and the pain in my back is severe. I just wish he could have gotten me in Business or First Class the entire trip. I needed to get away for a while I have been stuck in the house and it's depressing,

Cannot understand the agents. I was on hold for 31 minutes for one agent and did get an answer. The next agent i waited 34 minutes for baggage info and got disconnected. I received two emails saying to contact cheap o air for urgent changes. Agent said these were false. I wanted to change a checked bag for a carry on and he wouldnt let me. I usually use cheapoair for my flights with no real issues. This was the most frustrating and time consuming situation ever.
It would be good if the agent could call me back if bad connection or disconnected.

Not great! I would like to speak to an agent! There was no problem speaking with someone when I booked the trip and gave my credit card. Since then I can't get a hold of anyone. Ive waited nearly 3 hours on hold and never had anyone pick up!

I initially had trouble booking my flight online, however the gentleman helping me book on the phone was amazing, polite, and had a great sense of humor!

Very poor. Spirit airlines made me frustrated during transit at Orlando, FL airport after changing my entry gate at a very quick notice and i ended up missing my flight. Worst of all i was abandoned and asked to hang around for 2 more days before another flight can be made available for me. Very bad i was on transit at Orlando airport and i missed my appointment. I will never encourage anyone to use spirit airline. Highly disappointed.

More attractive flights than other sites we have tried. Continually improving their website experience. I recommend the cheapOair alternative, especially to those looking for decent flight times, minimal connections, and low fares.

These guys are horrible. If the flight schedule is changed, they confirm it from their side without our consent and then want us to pay money to get a better flight schedule.
I called them for 2 weeks and everyday I was transferred from one department to another and kept on hold for hrs before they disconnected the call on me everytime. I will never use their services again and absolutely DO NOT recommend them at all.

After all the problems with internet and MasterCard blocked for trying theft and multiples calls to MasterCard and CheapOair.com(all the attendants were great and very helpful to I brought my ticket back home). For that I changed my 2 starts to 5 starts. Next year vacation to Denver, CO, now I know where to buy my air ticket. Thank yours guys very much again. My stress were release. Now I will have good time from days left to fly. Resting and have fun.
God bless your all.

I was trying to book two (2) flights but only booked one (1). The guy helped me when I called the 800-phone number. He was excellent and patient. He displayed "GREAT" customer service skills. Thanks Cheapoair.com for making my Las Vegas trip a dream come true

I like the way CheapOair escorted me through understanding how to track and manage my itinerary. I appreciated every effort made in regard to ny total understanding and convenience of the process. The best way to describe my experience would be that I felt like I was receiving boutique service and while doing so CheapOair kept my interest by making feel secure to trust them. I liked it. Great job! You got my business. Thank you.

Excellent experience with agent. Emma went above and beyond what I expected. She corrected my concerns with the first agent, and gave me a totally awesome different experience. Hope all your agents are as helpful, knowledgeable, and pleasant to work with as Emma. In my opinion, she deserves Agent of the Year Award. Really enjoyed working with her. Thanks

I had Emma for my reservation information. She was polite, patient, and professional. She knew how to do her job, which is so impressive. Most young opeople in my experience have no manners, don't have people skill, if it gets hard they will pass me along to someone else. So many congratulations for having this young lady in your company. If only all reps could be this informed and just nice.

This website is now my preferred method to book flights, especially around COVID19 restrictions. I like the easy to use intuitive user friendly platform. If you need to by pass the US then it's fantastic when using Multi Destination instead of looking at a bunch of one way flights. I hope a member of the team sends me the offers they have an discounts as I will be using this website for all future travel plans.

This is the worst customer service I have ever seen in my life. My flight got canceled and they did not responded to my request for rescheduling or anything. They kept transferring me to their schedule team and with waiting long more than 4 hours and no response at all. In the end in their chat service they said there is no flight for me to schedule. I do not recommend them and I will never ever get tickets from them.

The first time I tried to purchase, it did not give me a confirmation page and there was no confirmation as I called customer service and confirmed there was no booking. Yet, there was a $0.01 charge pending on my account. I was able to redo the booking and the original pending charge was still there in addition to 2 more. Hopefully this gets resolved or I'll have to contact customer service again. Otherwise, the process was easy and straight forward.

The booking process was very easy to navigate, and allowed enough time to contemplate the best selection for a persons goals and the means available to try to meet that goal. The range in flight times and costs were fair and broad based. Thank you for allowing my grandchildren to visit me with their mom while my son is serving our country abroad in the armed forces. God Bless and be well!

It's my favorite travel site out of 10's out there; best prices, courteous service & availability of different airlines.
I've used it more than 10 times for international travel.
Being loyal adds me membership points as well and discounts.

Great fare! I was able to secure a mixed business/first class booking for my wife and me. She just fractured her ankle so every comfort will help. Thanks to CheapoAir we got a very competitive price - not much more than Premium Economy!

Site was easy to navigate however, there are so many choices that come up after you have already confirmed your flight, that it's hard to tell if you missed something. I also had a fraud alert on phone and an email that my preferred baggage request was declined. I thought it was done at the same time? Over all happy but it would be good to be more clear. W.

CheapOair website is user friendly, and provides plenty of options to navigate the best route/deals. Once you select your flight, it takes less than a minute to complete the booking. Hassle Free. Very happy with this site

I have booked many flight overseas with cheapoair, never had issues until this time. One of our connecting flights was canceled and we spend literal HOURS on the phone with their customer service before and after our trip and received zero money back. Wtf? They kept promising to contact us until we were so fed up that we gave up. I will continue to travel overseas but I will NEVER book with these thieves again.

We do not appreciate a phone call pressuring us to buy seats when we already turned that down on the website when purchasing our tickets. We felt pressured even after we said no to the person who called us. She actually very condescendingly said, "You purchased tickets for over $3,000 and I'm offering you seats for only $60 and you are turning them down?" And, yes, we still said, "no." We do not respond well to pressure. We have used cheapoair for years and would appreciate a little more respect.

I love CHeapoair. Been using this travel company for over 4 years primarily! Absolutely quick excellent customer service agents. Patient. VERY THOROUGH when unexpected changes/emergencies/everything can happen. They CARE! The customer service agents always go above and beyond to help and always there to make sure I save even more money than expected. NEVER CHANGE CHEAPOAIR!