21Threads has a consumer rating of 4.36 stars from 15,778 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with 21Threads most frequently mention great selection, customer service and easy shopping.21Threads ranks 1st among General Apparel sites.
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Satisfied customer. The product and price keep me coming back and promoting to my friends about this store. Great company.
I ordered 7 shirts and many other things from them last year and they were great! I placed another order based on my prior experience and that was on Oct. 4th I have heard nothing! The order isn't even fulfilled yet. All thier phone numbers are no longer working. And no one answers emails. I will never order anything from them again.
I love that you're in Eugene! I'm a native Oregon girl. Mount Angel transplant to Sunriver. I'll be sending as much business your way as I can find! <3 Stay safe out there!
I wanted to create care packages for my essential employees working every day to keep our apartment communities open and our residents healthy and well. Brandon was SO awesome and shipped them quickly to me and I was able to put some very needed smiles on my teams faces! Product was exactly like stated on the website and I would order again and again!
Just arrived & I absolutely LOVE it! Too cute, incredibly soft & PERFECT message for what's going on in our world right now! Stay safe... stay healthy! #AllInThisTogether
It was kind of difficult to find the shirts I saw in an ad. When I clicked on the ad, it took me to the home page instead of the collection I clicked on. When finally finding them, I couldn't find the promo code that led me to the shirts and had to do some research. I also didn't like that I couldn't see the total change after putting in the promo code until I finalized the payment. Which was a little nerve wracking because I didn't know if it was the right one.
I find the Quality to be really bad for the price that I paid. I also don't like the fact that you can't exchange for the exact same thing. I ordered the wrong size and just wanted to exchange it for a smaller one and the company is unable to accommodate my request.
I first saw the ad on Facebook, it was of quarantine tee's. I was skeptical, but I decided to place an order anyways. When my order arrived I was pleasantly surprised to find the quality of the shirts was amazing. Very soft, and true size. Very happy with my purchases the lettering was fantastic not cheap at all. I was so pleased that I just placed my second order. Awesome discount too. Bogo 1 free. Thank you 21threads!
I'm excited to get these shirts my friend and myself. Great reviews on product so I look forward to my order. Thank you. Enjoy your week.
I love my shirt from a previous order so checked it out again. Great service. Great help. Hopefully I get them for xmas
I've ordered at least 5 times from 21 Threads. Apparel is made well & true to size for women. Shipping is quick. I can't say anything about the customer service because I've never needed to call, email, or message... I recommend 21 Threads!
Great store, good selection of high quality clothing, easy to order, delivery very fast, thank you very much, I am very happy with the purchase
Would be nice if discount code entry was at cart step so you knew you could hit "continue" through checkout process without missing it.
I had ordered two tees and was so excited for them to arrive. When the status update told me that they had been delivered I was super disappointed to find that they were either delivered to the wrong apartment or were stolen from my porch. Neither situation would have been the fault of 21threads. However, when 21threads emailed you see how I liked my purchase I told them what happened and they shipped me a replacement order! Amazing customer service!
Amazing to work with! Top quality products and amazing customer service make this store the best in the business. I recommend them to everyone I know. I have been using them for about 3 years and they always come through with value and a great finished product.
Paid additional for quicker shipping. Which does t help when it still takes 2 weeks for orders to go out. They should have posted expected ship time. Was hoping to get quickly
100% Legit Company, That Designs, Prints and Ships From The USA.
The outrageously funny apparel and overall customer experience has been great
Yep online chat never available and you can't call either. You can try emailing but you won't get a response for weeks. If what you ordered doesn't fit your out of gas. No refund or exchange they try selling you another one for a few bucks less. Scam
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